Genserv of Oman secured top spot for 2013 as Powerscreen, one of the world’s leading providers of mobile crushing and screening equipment, presented awards to its distributors.
Powerscreen employs a dynamic balanced scorecard approach to monitoring dealer performance regularly throughout the year.
The scorecard rewards distributors for superior achievement across a range of business disciplines including: providing excellent customer support, achieving machine and parts sales targets, financial management and commitment to the Powerscreen brand.
“Gold” status is awarded to all top tier distributors, but each year the company recognises the efforts of a select group of distributors.
Genserv has been serving the Oman market for more than three decades and due to their strong belief in customer support and satisfaction have successfully built the Powerscreen brand in the country over the last decade.
“Understanding the application, selection of the right machine, world class product support and team work are the key ingredients for Genserv’s success in Oman” said Imran Kazi, general sales manager at Genserv.
Ahmed Rashed, general manager of Genserv, added: “This is the result of dedicated team work, each team member contributed and strived towards making Powerscreen the most preferred brand in Oman for tracked crushing and screening.”
Powerscreen of Florida, USA, and DUO Africa achieved excellent results on the scorecard, ranking second and third positions respectively.
In total 30% of Powerscreen distributors achieved top tier “Gold” status.
