As a home-grown UAE-based manufacturer of in-house products and a provider of power solutions, particularly in generator assembly, Galadari Energy Solutions (GES) differentiates itself with its offerings and quality, and has several notches on its belt that it can be proud of.
This has been made possible by working tirelessly over the years to bring the best to its customers in the region, both in terms of the best international products and local, home-grown expertise. GES prides itself on rigorous supplier selection, comprehensive quality assurance measures and a skilled technical team to provide prompt customer support, says Bilal Hazza, General Manager, Galadari Energy Solutions.
“Our capabilities developed and fine-tuned over the years allow us to customise the generators we make according to specific customer needs, ensuring tailored and efficient solutions. With rigorous quality control measures and a skilled technical team, we maintain high product standards and offer faster delivery times. Additionally, we provide comprehensive after-sales support and competitive pricing, further enhancing customer satisfaction and loyalty. By leveraging our expertise in generator assembly, GES has positioned itself as a reliable and versatile provider of high-quality energy solutions.”
GES is also a supplier of some of the top global brands in the UAE, as well as a provider of power and energy solutions on its own. “Our status as authorised distributor of renowned international brands such as Komatsu generators, Atlas Copco and Baudouin reflects the company’s commitment to delivering top-quality products in the UAE. GES emphasises transparent business practices, continuous staff training and a focus on sustainability and eco-friendly solutions. By maintaining strong partnerships and adhering to global standards, GES demonstrates its commitment to excellence and customer satisfaction in the region,” Hazza added.
Expanding its product portfolio and providing exclusive offers to customers is integral to the future plans of GES. Hazza added that among the goals that GES is constantly working towards is striving to build ever-stronger and lasting partnerships with leading international brands, focusing on innovation, diversification and customer service and incorporating cutting-edge technology in the fields it operates in.
“GES envisions a future as a leading provider of sustainable energy solutions and cutting-edge electrical products. The company plans to focus on renewable energy expansion, diversify its electrical product portfolio and invest in research and development. Geographical expansion through new offices and service centres is on the horizon,” said Hazza, adding the company will prioritise customer education on the benefits of renewable energy and seek strategic partnerships and green certifications.
“With these strategies, GES aims to be a forefront player in the evolving energy market, offering innovative and eco-friendly solutions to customers in the UAE and beyond.”
GES prioritises customer satisfaction through a customer-centric approach, offering personalised consultations, transparent communication and product demonstrations for informed decisions.
“Our skilled technical team provides expert guidance, and efficient order processing ensures prompt delivery. Galadari focuses on quality installation, comprehensive training and responsive customer support. Scheduled maintenance and genuine spare parts availability support long-term product performance. Customer feedback drives continuous improvement and dedicated after-sales assistance ensures ongoing support. By adopting these customer-focused steps, GES aims to deliver positive and seamless experiences in the buying and servicing process, establishing strong relationships and becoming a trusted energy solutions provider in the UAE and the region.”