Several hundred Doosan construction machines have been deployed in one of Saudi Arabia’s key city transportation schemes, the Riyadh Metro project, according to its local distributor, Saudi Diesel Equipment Company (SDEC), which is part of the Abduljawad Group.
The machines include excavators, 5t DL300A and 7t DL420A-7 wheel loaders, dump trucks and Everdigm-powered, Doosan-branded hydraulic breakers.
The fleet is largely involved in the initial stages of excavation and material transfer, including on the 17km of open-cut-trench sections of the combined 53km of underground line in the network.
“SDEC’s branch in Riyadh is fully engaged with the metro construction – at present one of the biggest projects in the Saudi Central Region,” said Mohammed Zanaty Diab, Riyadh area manager for the company’s construction division.
“With our various product lines, we are one of the primary machinery providers for the project; we supply directly to the responsible consortiums or to contractors and sub-contractors such as Rakd Contracting Co and New Mobility Consortium.”
Diab added that the Doosan machines are being favoured by the contractors due to their high productivity, durability, low running costs and suitability in the kingdom’s climate and terrain.
Another key factor in the distributor’s success is the aftersales service of SDEC, which has Doosan-trained and certified product specialist staff and field service team, which respond within 24 hours to any “machine down” requests, said Nigel Lewis, director of the service department.
“Staff are equipped with the latest Doosan diagnostic fault tracing tools that reduce machine down time to a minimum. Kingdom-wide coverage is provided to customers from SDEC’s five main branches, which are positioned around the country to ensure support is provided quickly.
“Fully equipped workshops with engine and transmission dynamometers, allow for major overhauls of components such as engines and transmission devices in addition to normal repairs,” Lewis added.
Doosan itself supports SDEC through its regional office in Dubai where their regional product support team is based. Additional support, if required, is rendered by the main Doosan office in Korea.
