Al Tayer Motors has created a luxury service centre on wheels for its Ford and Lincoln customers in Dubai.
The van supplements the Ford Roadside Assistance fleet and is designed to help ease workload on the team by dealing with easily remedied repairs.
Based on a Ford Transit Custom van, the mobile service centre is split into two sections, including a waiting area and a storage space.
The waiting room area is fitted with a leather corner sofa, a fridge stocked with water and soft drinks, a television equipped with PlayStation 4 game console, reading lights, and a vanity mirror.
The van is also equipped with WiFi so that customers can keep in touch with business clients and family while their car is being seen to.
Boulos Massoud, senior vice-president-Aftersales, Al Tayer Motors, said, “We took a lot of time and effort to make sure the interior of the vehicle was nicely done.
“The Transit Custom is the perfect size for navigating tight inner city streets and underground carparks,” he added. “It means our technician is able to get to our customers, no matter where they’re parked, and provide them a quick and efficient service.”
Since it was commissioned in July 2016, the mobile service van has since clocked up 75,000 kilometres attending 1,611 call-outs in Dubai alone.
A bulk of the work is to replace exhausted batteries but Ford’s mobile technician is able to complete a quick diagnostic check on the vehicle and call for a recovery truck should the need arise.
